VisaSay
Support
Updated 8 October 2026
How to reach NexDoor about the app, your account, or a safety issue.
Contact
Email support@nexdoor.app. Support hours are Monday to Friday, 09:00–17:00 UK time.
Include the email address on your account, the phone platform (iPhone or Android), and a short description of what happened. Do not send your password.
What we can help with
Account access, deleting an account, a report that needs a follow-up, and problems installing or using the app. For a person who is in immediate danger, contact local emergency services first.
Related pages
Privacy policy, terms of use, community guidelines, safety, and account deletion are linked from the policies index on this website and from Profile in the app.