VisaSay
Privacy Policy
Updated 8 October 2026
What NexDoor collects, why, and the choices you have.
Who this applies to
NexDoor is a local social app for adults aged 18 and over, with career tools alongside it. This policy explains the information the app and the website handle when you create an account, appear nearby, message someone, join a community, or use jobs and career tools.
NexDoor is offered with the United Kingdom as its home market. There is no separate product for children.
Account and profile
When you register we store your email address and a password hash. Your profile can include your name, a photo, a short bio, occupation, skills, education, experience, and a date of birth used only to confirm you are 18 or over and, if you allow it, to show an age band.
Profile photos and other files you upload are stored so the app can show them to you and, when your privacy settings allow, to other members.
Location
Nearby discovery stays off until you turn it on. Other people see a distance band, such as 3–5 km, not a pin on your building and not your street address.
The app keeps a location record so those bands can be calculated. You can turn discovery off from the app at any time.
Messages, communities, and jobs
Direct chat opens only after both people agree. We store the messages in that conversation so both of you can read them.
Communities can include posts and events with a named venue. Jobs tools store the UK roles you browse, the bookmarks you keep, and the applications you track. Career tools, including a CV, cover letters, and interview practice, are built from facts you entered.
Notifications and devices
If you are in the app, a new message does not send you an email. If you are away, we can send an in-app alert, an email, or a phone notification, depending on your settings and whether the device is registered for alerts.
We keep sign-in sessions so you can stay signed in. Biometric unlock, if you turn it on, stays on your device.
How this information is used
We use it to run the account, show nearby people when you opt in, deliver messages and communities, and provide the jobs and career tools you open. We also use it to investigate reports of harassment, spam, scams, and fake profiles.
We do not sell your personal information.
Who else sees it
Other members see only what your privacy settings allow: a distance band rather than an address, and profile fields you have chosen to show. A person you message can read that conversation.
Service providers that host the app, store files, send email, or deliver phone notifications process data only so NexDoor can operate. A reviewer on the NexDoor team can see a report you submit.
Your choices
You can turn nearby discovery off, export a copy of the account from Sign-in and devices, and delete the account from the same screen. The public account-deletion page explains that request for people who cannot open the app.
Questions about this policy can go to support@nexdoor.app.